Guestroom Experience Specialist - Flexible Hours

Expotel Hospitality; Ocean Springs (MS); On-site; USD 16,000 - 17,000; Full time

Job summary

Expotel Hospitality seeks a Room Attendant in Ocean Springs, MS to maintain clean guestrooms and deliver attentive, courteous service to guests. The role supports overall hotel operations and requires flexible hours and physical stamina.

Responsibilities include thorough room cleaning, stocking supplies, reporting maintenance issues, and upholding grooming and uniform standards. Excellent guest relations and teamwork are essential for success in this position.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
• Report all missing items from room to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.

Education

High School Diploma

Job description

Expotel Hospitality seeks a Room Attendant in Ocean Springs, MS to maintain clean guestrooms and deliver attentive, courteous service to guests. The role supports overall hotel operations and requires flexible hours and physical stamina.

Responsibilities include thorough room cleaning, stocking supplies, reporting maintenance issues, and upholding grooming and uniform standards. Excellent guest relations and teamwork are essential for success in this position.