Guestroom Experience Specialist

Holiday Inn Express and Suites; Mokena (IL); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Holiday Inn Express and Suites is seeking a dedicated Housekeeping Associate to help create a clean, safe, and welcoming space for guests. You will clean rooms per IHG standards, stock supplies, replenish amenities, and ensure confidentiality and prompt guest responses. Weekend availability is required.

The role emphasizes physical stamina, efficient room turnover, and teamwork with maintenance and front desk to maintain high hotel standards.

Qualifications

• Frequent standing, bending, walking, and moving around the hotel.
• Ability to lift, push, or pull up to 50 pounds.
• Availability to include weekends.
• Prioritization and time management skills.

Responsabilités

• Thoroughly clean, dust, vacuum and mop room and bathroom according to IHG standards and procedure.
• Clean rooms in a timely and efficient manner.
• Stock assigned housekeeping cart with cleaning supplies and room amenities.
• Replenish guest amenities in rooms as needed.
• Maintain clean and organized housekeeping storage.
• Communicate any maintenance concerns to maintenance department.
• Transport waste and trash to proper disposal area.
• Turn in Lost and Found items to the front desk.
• Maintain guest confidentiality.
• Greet guests and respond to guest requests or concerns in a prompt and professional manner.
• All other duties as assigned.

Connaissances

Detail-oriented

Prioritization

Time management

Guest service mindset

Description du poste

Holiday Inn Express and Suites is seeking a dedicated Housekeeping Associate to help create a clean, safe, and welcoming space for guests. You will clean rooms per IHG standards, stock supplies, replenish amenities, and ensure confidentiality and prompt guest responses. Weekend availability is required.

The role emphasizes physical stamina, efficient room turnover, and teamwork with maintenance and front desk to maintain high hotel standards.