Guestroom Experience Specialist

Highgate; Grapevine (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Highgate Hotels is seeking a Room Attendant at Homewood Suites Grapevine to maintain clean, welcoming guestrooms and provide attentive service to guests. You will stock supplies, clean rooms, and report maintenance issues promptly while upholding brand standards.

Ideal candidates will have a High School diploma or equivalent and strong physical stamina, including the ability to lift up to 50 pounds. Excellent communication is essential for guest interactions.

Qualifications

• High School diploma or equivalent is preferred.
• Must be able to communicate effectively with guests and colleagues.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties and prepare housekeeping cart.
• Remove trash and dirty linen from rooms and hallways.
• Keep hallways and public areas tidy and vacuumed.
• Restock cleaning cart for next day’s use.
• Replenish chemical bottles and supplies.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance issues promptly.
• Handle Lost and Found according to standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Stamina/physical endurance

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a Room Attendant at Homewood Suites Grapevine to maintain clean, welcoming guestrooms and provide attentive service to guests. You will stock supplies, clean rooms, and report maintenance issues promptly while upholding brand standards.

Ideal candidates will have a High School diploma or equivalent and strong physical stamina, including the ability to lift up to 50 pounds. Excellent communication is essential for guest interactions.