Guest Room Care Specialist — Hotel Discounts

TPG Hotels & Resorts, Inc.; Chatham (MA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Health, Dental & Vision

Disability Insurance

Supplemental Life Insurance

Flexible Spending Accounts

401(k) with company match

Paid Time Off

Employee Assistance Program

Hotel discounts

Job summary

TPG Hotels and Resorts is seeking a Room Attendant to maintain cleanliness in guest rooms, public areas, and designated spaces, ensuring a welcoming atmosphere and high guest satisfaction.

You will perform cleaning, restocking, safety procedures, and responsive guest service, with flexibility to work nights, weekends, and holidays. This full-time role offers a hotel environment with competitive benefits.

Qualifications

• Previous experience in housekeeping or related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms.
• Trash Removal: Empty trash bins and replace liners in guest rooms and common areas.
• Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel.
• Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures.

Skills

Attention to detail

Customer service

Communication

Flexibility

Safety awareness

Education

High school diploma or equivalent

Job description

TPG Hotels and Resorts is seeking a Room Attendant to maintain cleanliness in guest rooms, public areas, and designated spaces, ensuring a welcoming atmosphere and high guest satisfaction.

You will perform cleaning, restocking, safety procedures, and responsive guest service, with flexibility to work nights, weekends, and holidays. This full-time role offers a hotel environment with competitive benefits.