Guestroom Attendant — Sparkling Rooms, Great Benefits

Highgate; San Jose (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, life and long

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Job summary

Residence Inn San Jose, operated by Highgate, is seeking a Room Attendant to maintain clean guestrooms and provide attentive service. This hourly position requires lifting up to 50 pounds, standing through shifts, and strong communication with guests and team members.

Location is San Jose, CA, with a comprehensive benefits package for full-time associates, including health insurance, retirement plan options, paid holidays, vacation, sick leave, EAP, and tuition reimbursement benefits.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Skills

Verbal and written communication

Physical stamina

Team-oriented service

Education

High School diploma or equivalent

Job description

Residence Inn San Jose, operated by Highgate, is seeking a Room Attendant to maintain clean guestrooms and provide attentive service. This hourly position requires lifting up to 50 pounds, standing through shifts, and strong communication with guests and team members.

Location is San Jose, CA, with a comprehensive benefits package for full-time associates, including health insurance, retirement plan options, paid holidays, vacation, sick leave, EAP, and tuition reimbursement benefits.