Guest Valet & Concierge Specialist

Kinsley Power Systems; Reno (NV); On-site; USD 1,653,120 - 2,479,680; Full time

Job summary

Kinsley Power Systems is hiring a courteous valet to assist guests at the front entrance, greet visitors, and manage vehicle flow with a focus on safety and efficiency.

This role requires clear communication, quick response to requests, and the ability to drive both manual and automatic transmissions while maintaining security of keys and personal property. Flexible shifts and weekend availability are required.

Qualifications

• Previous valet experience preferred, with 3 years’ driving experience.
• Excellent written and verbal communication skills; interpersonal skills to interact with guests and staff.

Responsibilities

• Open hotel main doors and assist guests/visitors entering and leaving the property.
• Assist guests with opening/closing vehicle doors.
• Welcome guests and visitors with appropriate greetings of the day.
• Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service.
• Tag guest vehicle keys with date & time, registration number, make/model, room number or contact number of the guest.
• Verify guests’ ticket with the one attached to the key before handing over keys or vehicle to the guest.
• Able to effectively park and retrieve guests’ cars without causing damage to the vehicle.
• Ability to drive and operate manual and automatic transmission vehicles.
• Able to provide guests with information regarding property facilities, amenities, services, special events
• Give fond farewell to all guests who are departing as per GSR standards
• Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, buses and rideshare.
• Responsible to maintain the security of vehicles, belongings kept inside the car and vehicle keys.
• Responsible for following up with guests to ensure their requests or problems have been met to their satisfaction.
• Document and report all vehicle incidents like damage, accidents, theft, missing articles etc.
• Report accidents, injuries, and unsafe work conditions to the supervisor or manager.
• Monitor and maintain safety, security, and cleanliness of parking areas, portico and in the key booth
• Re-route traffic when parking space reaches maximum capacity and ensure staff is informed.
• Any other duties as assigned within the scope of this position.

Skills

Valet experience

Driving experience

Communication skills

Reading/Writing/Math

Flexible shifts

Age 19+

Following instructions

Influencing others

Memorization

Problem solving

Independent judgment

Decision making

Job description

Kinsley Power Systems is hiring a courteous valet to assist guests at the front entrance, greet visitors, and manage vehicle flow with a focus on safety and efficiency.

This role requires clear communication, quick response to requests, and the ability to drive both manual and automatic transmissions while maintaining security of keys and personal property. Flexible shifts and weekend availability are required.