Guest Trust & Billing Manager

Ciena Healthcare; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Tuition Reimbursement

Job summary

Omni Continuing Care Center in Detroit, MI, is seeking a Business Office Coordinator for a full-time, on-site role. You will oversee daily accounting functions, billing, and Guest trust operations while ensuring accuracy and compliance.

Responsibilities include balancing Guest accounts, preparing monthly statements, and coordinating payments. A high school diploma is required; one year in accounting and a related bachelor’s degree are preferred.

Qualifications

• High school diploma or equivalent.
• 1 year accounting experience.
• Bachelor’s Degree in Accounting, Finance or related field preferred.

Responsibilities

• Balance individual Guest accounts and provide copies of statements.
• Complete monthly payment of Guest private account changes.
• Prepare and disburse monthly cash allowances.
• Creates and distributes monthly billing statements.
• Assist Guests with the completion of medical assistance applications and verify eligibility.
• Completes representative payee forms on behalf of Guests who are unable to do so on their own.
• Coordinate closure related to accounts of deceased Guests (trust account, death certificate, life insurance claims, funeral expenses, final bills, etc).
• Establishes, develops, maintains and updates filing system for the Business Office.
• Reviews weekly account receivables and payables with the Administrator or designee.
• Maintains the comfort, privacy and dignity of Guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment.
• Communicates and interacts effectively and tactfully with Guests, visitors, families, peers and supervisors.
• Reports all Guest concerns to the appropriate department head.
• Attend and participate in departmental meetings and in-services as directed.

Skills

Accounting principles

Financial record keeping

Billing & collections

Education

High school diploma or equivalent

1 year accounting experience

Bachelor’s Degree in Accounting/Finance or related field preferred

Job description

Omni Continuing Care Center in Detroit, MI, is seeking a Business Office Coordinator for a full-time, on-site role. You will oversee daily accounting functions, billing, and Guest trust operations while ensuring accuracy and compliance.

Responsibilities include balancing Guest accounts, preparing monthly statements, and coordinating payments. A high school diploma is required; one year in accounting and a related bachelor’s degree are preferred.