Guest Trust & Billing Coordinator

Ciena Healthcare; Whitmore Lake (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Regency at Whitmore Lake, part of Ciena Healthcare, is seeking a Business Office Coordinator to oversee daily accounting, billing, and deposits.

The role administers Guest trust funds, petty cash, and prepares monthly statements while ensuring accuracy and privacy. Qualifications include a high school diploma with accounting experience; a Bachelor's is preferred; join a national provider committed to compassionate care.

Qualifications

• High school diploma or equivalent.
• One year experience in an Accounting role.
• Bachelor’s Degree in Accounting, Finance or related field preferred.

Responsibilities

• Balance individual Guest accounts and provide copies of statements.
• Complete monthly payment of Guest private account changes.
• Prepare and disburse monthly cash allowances.
• Creates and distributes monthly billing statements.
• Assist Guests with the completion of medical assistance applications and verify eligibility.
• Completes representative payee forms on behalf of Guests who are unable to do so on their own.
• Coordinate closure related to accounts of deceased Guests (trust account, death certificate, life insurance claims, funeral expenses, final bills, etc)
• Establishes, develops, maintains and updates filing system for the Business Office.
• Reviews weekly account receivables and payables with the Administrator or designee.
• Maintains the comfort, privacy and dignity of Guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment.
• Communicates and interacts effectively and tactfully with Guests, visitors, families, peers and supervisors.
• Reports all Guest concerns to the appropriate department head.
• Attend and participate in departmental meetings and in-services as directed.

Skills

Billing

Financial record keeping

Customer service

Accounting basics

Education

High school diploma or equivalent

Bachelor’s Degree in Accounting, Finance or related field preferred

Job description

Regency at Whitmore Lake, part of Ciena Healthcare, is seeking a Business Office Coordinator to oversee daily accounting, billing, and deposits.

The role administers Guest trust funds, petty cash, and prepares monthly statements while ensuring accuracy and privacy. Qualifications include a high school diploma with accounting experience; a Bachelor's is preferred; join a national provider committed to compassionate care.