Guest Transportation & Operations Manager

Auric Road LMR Management LLC; Big Sky (MT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career growth opportunities

Job summary

Lone Mountain Ranch in Big Sky, Montana, seeks a Transportation Manager to lead the Transportation Department, building and guiding a seasonal team to deliver safe, reliable transportation for guests and staff.

You will develop people, solve operational challenges, and partner with dispatch and maintenance to keep the fleet guest-ready while upholding our hospitality standards and guest experiences.

Qualifications

• Previous leadership or supervisory experience.
• Strong organizational, communication, and problem-solving skills.
• A valid driver's license and a clean driving record.
• The ability to safely operate passenger vans and other Ranch vehicles.
• The flexibility to work weekends, holidays, evenings, and varying schedules during peak seasons.

Responsibilities

• Recruit, hire, onboard, and train Transportation team members.
• Coach, mentor, and develop your team through regular feedback and support.
• Create schedules that support business needs while balancing operational needs with a positive employee experience.
• Foster a positive, accountable, and collaborative team culture.
• Oversee airport transfers, guest transportation, employee shuttles, special events, and daily transportation operations.
• Partner with the Transportation Dispatch Supervisor to coordinate schedules and daily logistics.
• Work closely with the Maintenance Department to keep the fleet safe, clean, and guest-ready.
• Collaborate with the Outpost Leadership Team and departments across the Ranch to provide seamless guest experiences.
• Respond calmly and effectively to changing weather, guest needs, and operational priorities.
• Look for opportunities to improve processes while taking time to understand existing systems.
• Help develop future leaders within your team.

Skills

Leadership experience

Organizational skills

Communication skills

Problem-solving

Driver's license

Job description

Lone Mountain Ranch in Big Sky, Montana, seeks a Transportation Manager to lead the Transportation Department, building and guiding a seasonal team to deliver safe, reliable transportation for guests and staff.

You will develop people, solve operational challenges, and partner with dispatch and maintenance to keep the fleet guest-ready while upholding our hospitality standards and guest experiences.