Guest Specialist / Front Desk

Annastasia Salon Inc; Portland (OR); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free hair services

Paid sick time

Staff referral bonuses

Job summary

Annastasia Salon Inc in Portland, Oregon, is seeking a Guest Specialist to provide a warm, welcoming experience for guests. This role encompasses checking in guests, assisting with scheduling, and supporting salon operations. Ideal candidates are detailed-oriented, great with people, and able to thrive in a fast-paced environment. Benefits include competitive pay, growth opportunities, and free hair services. The salon promotes a positive culture focused on kindness and teamwork, emphasizing equity and inclusion.

Qualifications

• Must have some scheduling flexibility.
• Warm, personable, and great with people.
• Calm under pressure and motivated.

Responsibilities

• Welcome and check in guests.
• Make sales offerings and recommendations.
• Organize and maintain retail shelves.

Skills

Warm, personable

Organized and detail-oriented

Team player

Sales experience

Job description

## DescriptionAnnastasia Salon is seeking a **Guest Specialist** to join our multi-location team. This role is the first impression for our guests — warm, polished, service-minded, and ready to help create an exceptional salon experience. If you love people, organization, and teamwork in a fast-paced environment, you’ll thrive here.We’re a family-owned, fourth-generation salon company with a supportive, upbeat culture grounded in kindness, clarity, and growth.## **What You’ll Do**You’ll be the hub of the salon — supporting guests, stylists, and operations with professionalism and warmth.**Daily Responsibilities:*** Welcome and check in guests* Make sales offerings and recommendations* Answer phones & assist with scheduling* Support stylists and guests throughout the day* Organize and maintain retail shelves* Handle point-of-sale transactions* Keep the salon tidy, clean, and inviting* Multitask in a fast-paced environment* Provide clear, friendly communication* Show up reliably and on time## **What We Offer**** Competitive Pay & Growth*** **Minimum wage + monthly bonuses*** **Pay raises available within your first 6 months*** Clear career path within our Support Staff structure** Perks & Benefits*** Free hair services (with booking guidelines)* Paid sick time (40 hours annually)* Staff referral bonuses* Flexible, supportive leadership team* A fun, encouraging, and community-focused work culture** A Place to Grow** We invest heavily in training and development. You’ll receive:* A full **one-month training program*** Quarterly team meetings* Ongoing coaching and 1:1 support* Opportunities to level up your responsibilities and pay## Qualifications## **Scheduling*** We need full and part time staff, 20–40 hours per week* Must have some scheduling flexibility. We are open 7 days a week from morning till night.* We will ask you to commit to a schedule for your first 90 days.Sales experience is helpful but **not required** — we’ll train you. What matters most is kindness, presence, reliability, and the desire to make people feel amazing.## **Who You Are*** Warm, personable, and great with people* Organized and detail-oriented* Calm under pressure* A team player who loves helping others* Comfortable learning new systems and technology* Coachable, motivated, and growth-mindedIf you love a busy, high-energy environment and you enjoy being the glue that holds a team together, you’ll fit right in.---## **Our Commitment to Equity & Inclusion**Annastasia Salon provides **equal employment opportunities** to all employees and applicants — and we mean it. We do not discriminate based on race, color, national origin, religion, sex (including pregnancy), age, disability, citizenship, gender identity/expression, sexual orientation, marital/family status, veteran status, or any other protected class under federal, state, or local law.We are committed to fostering a diverse, equitable, and inclusive workplace where everyone can thrive.Studies show women and people of color often hesitate to apply unless they meet 100% of the qualifications. If this role excites you but you’re unsure if you meet them all, **please apply anyway.** We’re looking for heart, potential, and alignment with our values.## Multnomah VillageMultnomah Village Location