Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Portland (OR); On-site; USD 21,972 - 24,108; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Performance bonuses

Career advancement opportunities

Job summary

Anchor Point Management Group in Portland, OR, is seeking a Customer Service/Sales Associate. You will greet guests, promote services, and manage front desk operations ensuring a high-quality experience.

The ideal candidate has strong sales and guest service skills with prior experience in retail or the beauty industry preferred. Full-time and part-time positions are available with various benefits including daily pay and performance bonuses.

Qualifications

• Strong sales and guest service skills are essential.
• Excellent communication and interpersonal abilities are required.
• Goal-oriented mindset with a passion for hitting targets.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote services and products to meet sales goals.
• Educational engagement on products and front desk operations.

Skills

Sales skills

Guest service skills

Communication

Interpersonal abilities

Job description

Job Details
Job Location: 5 NW 23rd Place - Portland, OR 97210
Salary Range: $15.95 - $17.50 hourly (Full-time & Part-time)
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotion, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We're Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus - Generous incentive to hire all roles

Benefits (subject to eligibility)

Full-Time Employees - Other Compensation & Benefits

• Paid Time Off (PTO): Accruals are based on role classification and years of service
• Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked
• Paid Leave Oregon (PLO): Participation in the state-mandated wage-replacement program for family, medical, or safe leave
• Health & Wellness: Eligible for group medical, dental, and vision insurance the 1st of the month following 60 days of employment
• Retirement: Eligible to participate in the company 401(k) plan
• Other Benefits: Includes 7 paid holidays, jury duty pay, and bereavement leave
• Associate Discounts: Eligibility for service and product discounts per company policy
• Health Insurance: Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period

Part-Time / Variable Employees - Other Benefits and Compensation

• Paid Time Off (PTO): Accruals are based on role classification and years of service
• Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked
• Paid Leave Oregon (PLO): Access to state-mandated paid leave (eligibility requires earning $1,000 in the prior year)
• Associate Discounts: Eligibility for service and product discounts per company policy
• Health Insurance: Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period