Guest Shuttle Driver – Safe, Welcoming Hotel Transport

Appone; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Disability & life insurance

Employee Assistance Program

401(k) with match

Job summary

HM Alpha Hotels & Resorts seeks a Shuttle Driver for JW Marriott Houston 261, to ensure safe and smooth guest arrivals, departures, and transportation. You will drive guests to key destinations, assist with luggage, and maintain a courteous, professional demeanor in a busy hotel environment.

You will participate in hotel operations, explain van features, share local information, and keep the shuttle and lobby areas clean and ready. A valid license and clean driving record are required.

Qualifications

• Minimum 2 years driving experience with a valid motor vehicle license and minimal violations.
• Hospitality, transportation, or guest-facing roles preferred.

Responsibilities

• Drive guests to and from the hotel, airport, shopping centers, and other destinations, assisting with luggage.
• Attend and participate in monthly front desk meetings to stay aligned with hotel operations.
• Inspect and maintain the courtesy van, ensuring cleanliness, fuel, and readiness.
• Explain van features such as radio, television, and communication systems to guests.
• Provide guests with information about hotel services, facilities, points of interest, and local attractions.
• Notify guests in lobby, dining rooms, or other areas; deliver messages and run errands.
• Maintain lobby and front porte-cochere areas, including trash removal, snow/ice management, and cleaning of sidewalks and floors.
• Other duties as assigned.

Education

High School Diploma or equivalent

Job description

HM Alpha Hotels & Resorts seeks a Shuttle Driver for JW Marriott Houston 261, to ensure safe and smooth guest arrivals, departures, and transportation. You will drive guests to key destinations, assist with luggage, and maintain a courteous, professional demeanor in a busy hotel environment.

You will participate in hotel operations, explain van features, share local information, and keep the shuttle and lobby areas clean and ready. A valid license and clean driving record are required.