Guest Shuttle Driver - Full Time, Winter 26/27

Crystal Mountain Resort; Enumclaw (WA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Free Alterra season pass

Housing eligible position

Employee housing available

Health insurance benefits

Job summary

Crystal Mountain Resort in Washington is seeking a seasonal Guest Shuttle Driver. You will transport guests between parking areas and the resort base using resort buses, with a valid CDL Class B with passenger endorsement required.

The role includes comprehensive pre/post trip inspections and maintaining a safe, welcoming arrival experience for guests. The position is housing eligible with opportunities for growth within the Parking and Transportation unit.

Qualifications

• Must have valid CDL with Class B endorsement.
• Experience driving in snow, ice and extreme weather.
• Strong communication and customer service skills.
• Able to lift and move lightweight equipment as needed.

Responsibilities

• Operate shuttle buses between parking areas and resort base.
• Perform daily pre/post trip inspections and basic maintenance.
• Ensure passengers are safely loaded and seated during transport.
• Maintain safe driving practices in winter conditions and within resort limits.
• Provide excellent guest service and a welcoming arrival experience.
• Adhere to schedules and communicate with supervisor on delays.

Skills

CDL Class B endorsement

Snow driving experience

Punctual and reliable

Job description

WORK AND PLAY IN THE MOUNTAINS

Seasonal

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING!

Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee Perks

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Free friends & family day-ski vouchers (Periodic allotment)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

Position Title: Shuttle Drivers

Business Unit: Parking and Transportation

Position Reports to: Parking Manager

Location: Crystal Mountain, Washington

Wage Range: $28.00 - 30.00 DOE

FT Guest Shuttle Driver is a housing eligible position

Sign-On Bonus Clause: Employee will receive an end of season bonus of $500, payable upon successful completion of the winter season. The bonus will be paid following the end of the season, provided the employee has fulfilled all contractual obligations and remains in good standing.

Resort Overview, Culture And Vision

Crystal Mountain is the Pacific Northwest's premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world's most aspirational brands.

A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.

We are here to shape the future of mountain adventure.

We Embrace Empowerment

We Honor Authenticity

We Cultivate Collaboration

We Prioritize Purpose

Job Summary

As a Guest Shuttle Driver at Crystal Mountain, you will transport guests safely and efficiently between parking areas and the resort base using resort-provided buses. This position requires a valid CDL Class B with passenger endorsement and includes responsibility for conducting thorough pre- and post-operation vehicle inspections to ensure safe operation. Drivers must provide excellent guest service, maintain a professional demeanor, and help create a welcoming and smooth arrival experience for all visitors.

Essential Duties

• Perform a daily pre/post trip inspection on the truck/trailer assigned to you. Must be able to complete level 1 maintenance on the vehicle such as, replenishing oil, windshield wiper fluid, broken chains, and fuel when needed.
• Turn in daily trip inspections to your supervisor or Parking/Transportation Manager so that equipment needing to be pulled out of service can be worked on or replaced by our vehicle maintenance team.
• Obey the posted speed limit inside the Crystal Mountain Ski parking lots
• Arrive to each shuttle collection point prior to a scheduled departure time.
• Have strong abilities to manage passenger behavior for the safety of others and Crystal Mountain shuttle property while in transport.
• Assure that all passengers are safely loaded, seated, and all items are secured either with the passenger or trailer prior to any departures.
• Adhere to the passenger and load capacity for each shuttle trailer
• Convey passengers to and from predetermined pick up and drop off locations from each parking lot within the Crystal Mountain Ski Resort boundary.
• Prior to departure, assure that all passengers disembark safely before leaving to your next drop off/ pick up location.
• Communicate with your supervisor on departure times to avoided parking lot backups.
• Attend required safety meeting and or training as needed.
• Engage with customers and have working knowledge of the area
• Report general or driver related incidents to your supervisor or Parking/Transportation Manager.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

Knowledge, Skill And Ability Requirements-

• Must have valid CDL with a Class B endorsement
• Must have experience driving in the snow, ice and extreme weather conditions
• Must be organized, punctual, and reliable with a positive attitude
• Have strong communication skills
• Be able to get in and out of shuttle multiple times a day
• Know how to operate 4x4 vehicle with trailer in very tight road conditions

PHYSICAL DEMANDS AND WORKING CONDITIONS-

• This position is required to workday, evenings, weekends and holidays while in operation.
• Strong ability to drive in all types of weather conditions
• Adapt to daily route changes due to snowpack or large amount of customer for a specific day
• Ability to remove or shovel snow off both the trailer and truck assigned to you
• Conduct level 1 maintenance on a vehicle such as, adding air to tires, topping off oil or fuel level, and replacing tire chains.
• Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
• Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer