Guest Shuttle Driver — Flexible Schedule & Guest Focus

Choice Hotels International; Bloomington (IN); On-site; USD 2,066,000 - 2,480,000; Part time

Benefits offered by this job

401(k) Retirement Plan

Employee Assistance Program

Paid Vacation and Sick Time

Job summary

Choice Hotels International, Inc. is seeking a part-time Driver to operate the courtesy shuttle, ensuring 100% guest satisfaction and timely transport to local destinations. The role pays $15.50 per hour plus tips and includes benefits after service milestones.

Responsibilities include greeting guests, promoting hotel services, logging trips, and coordinating with front desk. The position requires flexible hours, safe driving, and knowledge of airport procedures.

Qualifications

• Strong verbal, written and interpersonal skills.
• Commitment to exceptional guest service.
• Ability to maintain a positive and professional attitude.
• Adhere to the policies and procedures of the hotel.
• Adhere to safe driving practices and traffic law.
• Ability to work a flexible schedule including holidays and weekends.
• State Driver’s License with no restrictions that prevent operating hotel shuttle.
• Ability to clear all necessary airport certification requirements to operation shuttle in airport.

Responsibilities

• Ensure a delightful, seamless arrival and departure for our guests.
• Greets guest and welcomes to hotel city.
• Keeps current on hotel services and local attractions to answer guest questions and promote hotel services.
• Handles all guest complaints, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction.
• Drives shuttle to pick-up and drop-off guests to local destinations on a by request or schedule basis.
• Follows airport procedures and shuttle traffic rules to pick up and drop off guests.
• Logs trips and retains fuel receipts in accordance with hotel process.
• Loads and unloads guest luggage from shuttle, using cart and transporting to guest room when required.
• Keeps in contact with the front office and other drivers through provided radio equipment to keep hotel informed of status and location.

Skills

Guest service

Communication

Positive attitude

Policy adherence

Safe driving

Flexible schedule

Driver’s license

Airport certification readiness

Job description

Choice Hotels International, Inc. is seeking a part-time Driver to operate the courtesy shuttle, ensuring 100% guest satisfaction and timely transport to local destinations. The role pays $15.50 per hour plus tips and includes benefits after service milestones.

Responsibilities include greeting guests, promoting hotel services, logging trips, and coordinating with front desk. The position requires flexible hours, safe driving, and knowledge of airport procedures.