Guest Shuttle Driver — Flexible Schedule & Discounts

Choice Hotels International; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on hotel stays

401(k) Retirement Plan

Paid Vacation and Sick Time

8 Paid Holidays

Paid Bereavement

Job summary

The Radisson Hotel Nashville Airport is seeking a Driver to operate the courtesy shuttle and ensure 100% guest satisfaction by transporting guests to local destinations. The role supports a welcoming, hospitality‑driven environment and requires friendly, dependable performance with a flexible schedule including evenings, holidays and weekends.

Join a team focused on great service, genuine hospitality, and opportunities to grow within the hotel.

Qualifications

• Strong verbal, written and interpersonal skills.
• Commitment to exceptional guest service.
• Ability to maintain a positive and professional attitude.
• Adhere to safe driving practices and traffic law.
• Must be able to work a flexible schedule including evenings, holidays, and weekends.
• State Driver’s License with no restrictions that prevent operating hotel shuttle.
• Ability to clear all necessary airport certification requirements to operate shuttle in airport.

Responsibilities

• Ensure a delightful, seamless arrival and departure for our guests.
• Greets guest and welcomes to hotel city.
• Keeps current on hotel services and local attractions to answer guest questions and promote hotel services.
• Handles all guest complaints, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction.
• Drives shuttle to pick-up and drop-off guests to local destinations on a by request or schedule basis.
• Follows airport procedures and shuttle traffic rules to pick up and drop off guests.
• Logs trips and retains fuel receipts in accordance with hotel process.
• Loads and unloads guest luggage from shuttle, using cart and transporting to guest room when required.

Skills

Guest service

Communication

Positive attitude

Safe driving

Flexible schedule

Driver license

Job description

The Radisson Hotel Nashville Airport is seeking a Driver to operate the courtesy shuttle and ensure 100% guest satisfaction by transporting guests to local destinations. The role supports a welcoming, hospitality‑driven environment and requires friendly, dependable performance with a flexible schedule including evenings, holidays and weekends.

Join a team focused on great service, genuine hospitality, and opportunities to grow within the hotel.