Guest Services & Valet Associate

Crescent Hotels & Resorts; Honolulu (HI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Shared tip pool

Automatic gratuities

401K matching

Travel discounts

Flexible scheduling

Job summary

Crescent Hotels & Resorts is seeking Guest Services professionals in Honolulu, HI to assist with valet, bell, and door attendant duties. You will greet guests, help with luggage, park and retrieve vehicles, and provide local information in a fast-paced environment.

We offer competitive wages of $16–$20 per hour, a shared tip pool, automatic gratuities, and a strong benefits program including 401K matching and travel discounts. Join a team that values service excellence and guest satisfaction.

Qualifications

• Strong customer service and communication skills.
• Professional, friendly, and polished demeanor.
• Valid driver’s license with a clean driving record (required for valet duties).
• Ability to safely operate both automatic and manual transmission vehicles (preferred).
• Ability to stand, walk, and remain active for extended periods.
• Ability to lift, carry, and transport luggage and guest items (up to 50 lbs).
• Comfort working indoors and outdoors in all weather conditions.
• Flexible availability, including nights, weekends, and holidays.
• Ability to work efficiently in a high-volume, fast-paced environment.
• Team-oriented mindset with a willingness to assist in multiple service areas.

Responsibilities

• Greet guests upon arrival and departure
• Park and retrieve guest vehicles safely and efficiently
• Assist guests with luggage and personal belongings
• Open doors and provide directional assistance as needed
• Maintain a professional appearance and positive attitude
• Provide information regarding hotel amenities and local attractions
• Maintain cleanliness and organization of work areas
• Communicate effectively with team members and management
• Follow all safety and vehicle handling procedures
• Support restaurant valet operations

Job description

Crescent Hotels & Resorts is seeking Guest Services professionals in Honolulu, HI to assist with valet, bell, and door attendant duties. You will greet guests, help with luggage, park and retrieve vehicles, and provide local information in a fast-paced environment.

We offer competitive wages of $16–$20 per hour, a shared tip pool, automatic gratuities, and a strong benefits program including 401K matching and travel discounts. Join a team that values service excellence and guest satisfaction.