Guest Services Team Member

Chick-fil-A (El Camino Real at Scott); San Jose (CA); On-site; USD 27,552 - 27,965; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Free employee meals

Health care and 401k programs

Access to scholarship opportunities

Job summary

Chick-fil-A (El Camino Real at Scott) is looking for dedicated team members in San Jose, CA. Employees are responsible for delivering exceptional guest experiences through friendly service, preparing food, and maintaining cleanliness in the restaurant.

This role involves taking orders, assembling meals, and ensuring a positive environment for patrons. Benefits include competitive pay starting at $20.00/hr, flexible schedules, free employee meals, and access to health care and 401k options.

Qualifications

• Able to listen to and input guests' orders and read video monitors.
• Able to handle money and operate a point-of-sale system.
• Able to reach, bend, stoop, lift and/or carry up to 75 pounds.

Responsibilities

• Taking guest orders and payment.
• Assembling orders.
• Serving food and drinks to guests.
• Maintaining a clean facility and dining experience.

Skills

Excellent interpersonal skills

Effective communication in English

Ability to work indoors and outdoors

Integrity and ethical behavior

Job description

About the job

Team members are responsible for delivering an exceptional guest experience through consistently providing friendly, responsive service, great food, and a clean restaurant environment for all guests.

Guest services team members may work in a variety of positions such as: drive-thru attendant, front counter cashier, food bagger, hospitality services (indoors or outdoors), etc.

Responsibilities

• Taking guest orders and payment

• Assembling orders

• Serving food and drinks to guests

• Replenishing supplies and condiments

• Maintaining a clean facility and dining experience (indoors and outdoors)

• Ensuring a positive experience for all guests

Minimum qualifications

• Excellent interpersonal skills

• Able to communicate effectively in English

• Able to listen to and input guests' orders and read video monitors

• Able to work indoors and outdoors

• Able to handle money and operate a point-of-sale system

• Able to stand and/or walk during shift and move freely throughout the restaurant, indoors and outdoors

• Able to reach, bend, stoop, lift and/or carry up to 75 pounds

• Demonstrates integrity and ethical behavior

• Self-starter who takes initiative and willingly accepts responsibility

Preferred qualifications

• Prior experience in customer service, cashier, team member or other restaurant experience a plus

• Demonstrate a strong awareness and concern for food quality and safety

Benefits

• Competitive pay - Starting at $20.00/hr

• Flexible schedule with day & evening hours

• Free employee meals

• Health care and 401k programs

• Closed Sundays

• Access to scholarship opportunities

• Career advancement & management opportunities

1950 El Camino Real, Santa Clara, CA 95050

Pay range: $20.00 - $20.30