Guest Services Specialist – Marina & Restaurant

Suntex Marinas; Canton (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

Suntex Marinas is seeking a Guest Services Attendant to support marina and restaurant operations and to deliver exceptional customer service. The role emphasizes guest safety and a professional company image in a fast-paced environment, with flexibility for weekend and holiday hours.

The position reports to the General Manager and requires excellent communication and teamwork across departments to meet service needs and maintain guest satisfaction.

Qualifications

• Excellent customer service skills.
• Must have a positive attitude.
• Must have highly effective communication skills and time management skills.
• Strong ability to develop partnerships with internal clients/others.

Responsibilities

• To greet and create an environment where the guests will be welcomed in an appropriate manner.
• Provides the highest level of customer and guest services, expedites any and all requests from clients, guests and members.
• To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons.
• Maintain a professional relationship with all agencies, contractors, vendors, and customers.

Skills

Excellent customer service

Positive attitude

Effective communication

Time management

Partnership development

Job description

Suntex Marinas is seeking a Guest Services Attendant to support marina and restaurant operations and to deliver exceptional customer service. The role emphasizes guest safety and a professional company image in a fast-paced environment, with flexibility for weekend and holiday hours.

The position reports to the General Manager and requires excellent communication and teamwork across departments to meet service needs and maintain guest satisfaction.