Guest Services Specialist: Flexible Hours & Growth

Spirit Halloween; Egg Harbor Township (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flexible work environment

Career advancement

Competitive base salary

Bonus opportunity

Vacation, Personal, Sick and Holiday

Medical, Dental, Vision, Disability, L

Life and AD&D insurance

401k with a company match

30% merchandise discount

Job summary

Spirit Halloween in Egg Harbor Township, NJ is seeking a customer support associate to handle calls, emails, and vendor inquiries with clear, timely responses.

The role includes maintaining records, reporting monthly activity, and collaborating with teams to resolve issues. A high school diploma and strong communication skills are required; Microsoft Office proficiency is expected. This on-site position offers a competitive base and benefits.

Qualifications

• High school diploma or GED required; 6–12 months related experience/training acceptable.
• Proficiency with Microsoft Office (Word, Excel) is expected.
• Strong written and verbal communication skills needed.

Responsibilities

• Answer customer calls and resolve issues within predefined parameters.
• Coordinate responses to customer complaints with field input when required.
• Respond to internet inquiries and resolve as needed.
• Maintain files and report monthly activity of calls.

Skills

Customer service

Written communication

Verbal communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Spirit Halloween in Egg Harbor Township, NJ is seeking a customer support associate to handle calls, emails, and vendor inquiries with clear, timely responses.

The role includes maintaining records, reporting monthly activity, and collaborating with teams to resolve issues. A high school diploma and strong communication skills are required; Microsoft Office proficiency is expected. This on-site position offers a competitive base and benefits.