Guest Services Specialist — Encore Moments (Part-Time)

Livenation; Virginia Beach (VA); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Tuition reimbursement

Free live events access

Job summary

A leading live entertainment company in Virginia Beach is seeking a Customer Service member for part-time work. The successful candidate will provide exemplary customer service, resolve inquiries, and assist guests with their needs. A strong sense of teamwork and communication skills are essential. The role requires lifting up to 50 lbs and involves constant walking. Join us to create unforgettable experiences for our fans while enjoying generous benefits like healthcare, retirement, and free tickets to live events.

Qualifications

• At least 2 years in Customer Service and communications.
• Strong strategic thinking and creative problem solving skills.
• Excellent verbal and written interpersonal communication skills.

Responsibilities

• Deliver exemplary customer service to maintain loyalty.
• Answer inbound calls to resolve customer concerns.
• Keep records of customer interactions and action taken.

Skills

Customer service

Problem solving

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

A leading live entertainment company in Virginia Beach is seeking a Customer Service member for part-time work. The successful candidate will provide exemplary customer service, resolve inquiries, and assist guests with their needs. A strong sense of teamwork and communication skills are essential. The role requires lifting up to 50 lbs and involves constant walking. Join us to create unforgettable experiences for our fans while enjoying generous benefits like healthcare, retirement, and free tickets to live events.