Guest Services- Simmons Bank Liberty Stadium

BEST Crowd Management; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Daily Pay

Weekly Pay

Career growth opportunities

Training and development

Flexible scheduling

Diversity and inclusion

Job summary

BEST Crowd Management is hiring for a part-time Guest Services role at Simmons Bank Liberty Stadium in Memphis, TN. You will help ensure crowd safety and provide high-quality guest assistance during events.

The position requires 18+ years old, a HS diploma or equivalent, and a Tennessee security license with a background check. Prior security experience is a plus, and the schedule includes evenings, weekends, and holidays.

Qualifications

• At least 18 years old and able to meet local regulations.
• High school diploma or equivalent; some college is a plus.
• Experience in event security or related field is advantageous.
• Strong physical fitness; ability to stand or walk for long periods.
• Excellent observational, communication and interpersonal skills.
• Flexibility to work evenings, weekends and holidays.
• Must possess a Tennessee security license and pass background and drug screening.

Responsibilities

• Maintain a professional, visible security presence to protect attendees, staff and property.
• Patrol assigned areas to deter unauthorized activity and ensure safety.
• Monitor access points, conduct bag checks and perform entry screenings.
• Respond promptly to security incidents or emergencies, including medical events.
• Collaborate with event staff, law enforcement and emergency services as needed.
• Provide exceptional customer service by assisting attendees and answering questions.
• Document incidents and report to supervisors or leadership as required.
• Uphold company policies and security guidelines to maintain professionalism.

Job description

Job Title: Guest Services - Simmons Bank Liberty Stadium

Company: BEST Crowd Management

Location: Memphis, TN

Pay: $14 / hr

Job Type: Part-time

Summary

Join the dedicated and professional team at BEST Crowd Management, a leading provider of crowd management and event security services. With a commitment to excellence and a focus on safety, BEST Crowd Management ensures the success of various events by providing top-notch security solutions. As an Event Security Officer, you will play a critical role in upholding our reputation by ensuring the safety and security of attendees, staff, and property.

Responsibilities

• Make a positive impact by maintaining a visible and professional presence to the standards of the client as well as BEST.
• Patrolling assigned areas to deter unauthorized activities and ensure the safety of everyone present.
• Monitor access points, conduct bag checks, perform entry screenings, and remain vigilant to any suspicious parties or situations.
• Respond promptly and effectively to any security incidents or emergencies, including medical emergencies, disturbances, or unauthorized entry.
• Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve any issues that arise.
• Provide exceptional customer service by assisting attendees, answering questions, and offering directions when needed.
• Report any security related occurrences or incidents to the appropriate supervisor, law enforcement, or medical personnel.
• Create and maintain documentation of any relevant activity performed or observed and submit this documentation to the leadership team.
• Uphold company policies, procedures, and guidelines to maintain a high standard of professionalism and security effectiveness.

Requirements

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Must posses a valid Tennessee security license
• Successfully pass a background check and drug screening.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Daily Pay and Weekly Pay options available.
• Take advantage of opportunities for career growth and advancement within the company.
• Enhance your skills and knowledge through training and development programs.
• Benefit from flexible scheduling options to accommodate your personal needs.
• Be part of a positive and supportive work environment that values diversity and inclusion.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License # 13265