Guest Services - NC State University

BEST Crowd Management; Raleigh (NC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Daily Pay

Weekly Pay

Career growth

Training programs

Flexible scheduling

Inclusive environment

Job summary

BEST Crowd Management is hiring an Event Security Officer in Raleigh, NC. The role supports NC State University events by maintaining a secure, welcoming environment for attendees, staff, and vendors.

You will patrol areas, monitor entrances, and respond to incidents while collaborating with police and event personnel. The position offers part-time hours, flexible scheduling, and opportunities for training and advancement.

Qualifications

• Must be at least 18 years old and meet local regulations.
• High school diploma or equivalent; some college preferred.
• Experience in event security or related field is advantageous.
• Ability to stand/walk for extended periods.
• Valid security license or willingness to obtain one.
• Pass background check and drug screening.

Responsibilities

• Maintain a visible, professional security presence per client and BEST standards.
• Patrol assigned areas to deter incidents and ensure safety.
• Monitor access points, conduct bag checks, and screenings.
• Respond to security incidents and medical emergencies promptly.
• Coordinate with event staff, law enforcement, and emergency services.
• Assist attendees with directions and information.
• Report security occurrences to supervisors and document activities.
• Follow policies and maintain professionalism and security effectiveness.

Skills

Communication skills

Interpersonal skills

Teamwork

Observational skills

Problem-solving

Flexibility

Physical fitness

Attention to detail

Education

High school diploma

Some college

Job description

Job Title: Guest Services - NC State University
Company: BEST Crowd Management
Location: Raleigh, NC
Pay rate: $17 / hr
Job Type: Part-time

Summary

Join the dedicated and professional team at BEST Crowd Management, a leading provider of crowd management and event security services. With a commitment to excellence and a focus on safety, BEST Crowd Management ensures the success of various events by providing top-notch security solutions. As an Event Security Officer, you will play a critical role in upholding our reputation by ensuring the safety and security of attendees, staff, and property.

Responsibilities

• Make a positive impact by maintaining a visible and professional presence to the standards of the client as well as BEST.
• Patrolling assigned areas to deter unauthorized activities and ensure the safety of everyone present.
• Monitor access points, conduct bag checks, perform entry screenings, and remain vigilant to any suspicious parties or situations.
• Respond promptly and effectively to any security incidents or emergencies, including medical emergencies, disturbances, or unauthorized entry.
• Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve any issues that arise.
• Provide exceptional customer service by assisting attendees, answering questions, and offering directions when needed.
• Report any security related occurrences or incidents to the appropriate supervisor, law enforcement, or medical personnel.
• Create and maintain documentation of any relevant activity performed or observed and submit this documentation to the leadership team.
• Uphold company policies, procedures, and guidelines to maintain a high standard of professionalism and security effectiveness.

Requirements

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Possess a valid security license or be willing to obtain one (if required by local regulations).
• Successfully pass a background check and drug screening.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Daily Pay and Weekly Pay options available.
• Take advantage of opportunities for career growth and advancement within the company.
• Enhance your skills and knowledge through training and development programs.
• Benefit from flexible scheduling options to accommodate your personal needs.
• Be part of a positive and supportive work environment that values diversity and inclusion.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #539406-GP