GUEST SERVICES-SHUTTLE

HOLIDAY INN NEW ORLEANS AIRPORT NORTHExpotel Hospitality; Kenner (LA); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

HOLIDAY INN NEW ORLEANS AIRPORT NORTH in Kenner, LA is hiring a SHUTTLE DRIVER to provide attentive transportation for guests from check-in through checkout. Shifts run early morning from 4am to 12am, typically 8–10 hours per day.

The role entails transporting guests, assisting with luggage, and maintaining a professional appearance and courteous demeanor. The driver will answer questions about hotel services, arrange taxi rides, and coordinate with hotel staff to ensure safe, efficient

Responsabilidades

• Transports guests to and from hotel.
• Assists with luggage to and from guestrooms.
• Maintain a neat appearance and uniform with nametag.
• Follow Expotel Hospitality standards and strict schedules.
• Provide friendly, attentive service to guests throughout their stay.
• Communicate with team using two-way radio etiquette.
• Be aware of emergency procedures and hotel facilities.
• Answer guests' questions about services and hours.
• Arrange taxi rides for guests.
• Ensure routine vehicle maintenance on company vehicles.

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

GUEST SERVICES-SHUTTLE

FT Hourly Under 60k Kenner, LA, US

HOLIDAY INN NEW ORLEANS AIRPORT NORTH, located at 1300 Veterans Blvd Kenner, LA is now hiring for a SHUTTLE DRIVER.

Working Hours will range from the early morning shift of 4am until 12mn. Usually scheduling 8 or 10 hour shifts.

JOB SUMMARY

The Van Driver is responsible for providing attentive, courteous, and efficient transportation assistance to all guests during check-in, throughout their stay, and at checkout.

DUTIES AND FUNCTIONS

• Transports guests to and from hotel.
• Assists with luggage to and from guestrooms.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
• Be familiar with all in-house groups.
• Have knowledge of emergency procedures and assist as needed.
• Use proper two-way radio etiquette at all times when communication with other employees.
• Explains features of guestrooms to guests.
• Calls taxi's for guests.
• Ensures routine maintenance is performed on Company owned vehicles.