Guest Services Shift Leader — Flexible Schedule & Perks

Pilot-Company-3; Gulfport (MS); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in the United States is seeking a Shift Leader to supervise store operations and staff, while delivering strong customer service. The role requires flexibility to cover nights, days, weekends, and holidays, with a focus on maintaining store quality and guest satisfaction.

The candidate should bring experience in retail operations, excellent customer service, and the ability to work with diverse teams.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills and the ability to help maintain a customer-focused culture.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Ability to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Oversee store operations and supervise staff.
• Respond to customer needs and ensure high quality service.
• Assist the managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Calculator/computer proficiency

Teamwork

Flexible schedule availability

Background check

Job description

Pilot Company in the United States is seeking a Shift Leader to supervise store operations and staff, while delivering strong customer service. The role requires flexibility to cover nights, days, weekends, and holidays, with a focus on maintaining store quality and guest satisfaction.

The candidate should bring experience in retail operations, excellent customer service, and the ability to work with diverse teams.