Guest Services Shift Lead - Cashier Supervisor

Pilot Company; Wasco (OR); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Weekly Pay

Flexible Schedule

Job summary

Pilot Company is seeking a cashier to process merchandise and fuel transactions at its Wasco, Oregon locations. You will lead a shift of one to two cashiers, process cash and card payments, and perform close-out procedures each shift.

You’ll follow store guidelines on restricted items, keep your area tidy, and provide excellent guest service. The role includes upselling, handling complaints, and supporting other travel center tasks as needed.

Qualifications

• Experience handling cash and processing transactions.
• Ability to deliver friendly, efficient guest service.
• Lead a small shift of cashiers and coordinate tasks.

Responsibilities

• Lead a shift of one-to-two cashiers to process cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Follow guidelines for sale of restricted items (alcohol, tobacco).
• Maintain an organized and clean work area.
• Promote and upsell products using suggested methods.
• Deliver high-quality service to every guest.
• Handle guest complaints per procedures and communicate with management.
• Schedule breaks and place team members during shifts.
• Assist with deli, restrooms, cleaning, stocking, and coffee duties.
• Model company values and support guests and team members.
• Ensure compliance with rules and policies; complete other duties as assigned.

Skills

Cash handling

Customer service

Shift leadership

POS system

Tools

POS system

Job description

Pilot Company is seeking a cashier to process merchandise and fuel transactions at its Wasco, Oregon locations. You will lead a shift of one to two cashiers, process cash and card payments, and perform close-out procedures each shift.

You’ll follow store guidelines on restricted items, keep your area tidy, and provide excellent guest service. The role includes upselling, handling complaints, and supporting other travel center tasks as needed.