Guest Services Shift Lead

Pilot Flying J; Milford (CT); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Milford, CT is seeking Shift Leaders to supervise store operations, deliver outstanding customer service, and support managers in daily tasks to keep locations clean, staffed, and running smoothly.

The role requires adaptability to nights, days, weekends and holidays; pay ranges from $19.42 to $27.78 per hour, with benefits including medical, 401(k), tuition reimbursement, and weekly pay. Experience in retail is preferred; background check is required.

Qualifications

• Retail operations experience is preferred.
• Excellent customer service skills and ability to maintain a customer-focused culture.
• Proficient with a calculator and computer.
• Ability to work as part of a team and interact with different levels of staff and customers.
• Flexible schedule including nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and store operations.
• Respond to customer needs with excellent service.
• Assist managers to keep facilities maintained and running smoothly.
• Maintain knowledge of PFJ store operations and commitment to quality.

Skills

Customer service

Teamwork

Communication

Technical aptitude

Tools

Calculator

Computer

Job description

Pilot Company in Milford, CT is seeking Shift Leaders to supervise store operations, deliver outstanding customer service, and support managers in daily tasks to keep locations clean, staffed, and running smoothly.

The role requires adaptability to nights, days, weekends and holidays; pay ranges from $19.42 to $27.78 per hour, with benefits including medical, 401(k), tuition reimbursement, and weekly pay. Experience in retail is preferred; background check is required.