Guest Services Server | Flexible Hours & Faster Pay

The Cheesecake Factory; Buffalo (NY); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Faster Pay – access up to 50% of your

50% off shift meals

25% dining discount for friends and

Discounts: cell phone, gym, movie, and

Job summary

The Cheesecake Factory is hiring Servers in the Buffalo area. Our team thrives in a fast-paced, high-volume setting, delivering attentive service and hospitality. You will guide guests through the menu, refill beverages quickly, and ensure orders arrive promptly and correctly.

Position offers flexible hours with full-time or part-time opportunities, next-day wage access, and generous staff perks. Candidates should have at least 12 months of serving experience and enjoy a team-centered

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Team player with strong communication and interpersonal skills.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Dedicated, dependable, punctual, and reliable with a strong work ethic.
• Adaptable, problem-solving mindset with consistent attention to detail.
• Passion for hospitality, guest satisfaction, and teamwork.
• Ability to lift up to 35 pounds, stand for extended periods, bend, reach and twist.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Actively listen during guest interactions to anticipate needs.
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients.
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge.
• Coordinate with the kitchen to ensure order accuracy and timely service.
• Deliver food and drinks with speed and a sense of urgency.
• Fill and refill beverages, clear tables, and manage multiple tables.
• Process payments accurately, including cash handling and credit/debit transactions.
• Follow instructions, procedures, and alcohol service guidelines.
• Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization.
• Work well under pressure with a positive, patient attitude.

Skills

Serving experience

Team player

Multitasking

Cash handling

Work ethic

Tools

POS system

Job description

The Cheesecake Factory is hiring Servers in the Buffalo area. Our team thrives in a fast-paced, high-volume setting, delivering attentive service and hospitality. You will guide guests through the menu, refill beverages quickly, and ensure orders arrive promptly and correctly.

Position offers flexible hours with full-time or part-time opportunities, next-day wage access, and generous staff perks. Candidates should have at least 12 months of serving experience and enjoy a team-centered