Guest Services & Sales Associate

ADP Middleware Test Company; Kissimmee (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

Westgate Resorts is seeking a Guest Services Representative (In-House) to drive sales for profit while delivering outstanding guest experiences. This role reports to the Director of Sales and General Manager and participates in daily meetings.

You will escort guests to accommodations, present to prospective buyers, and handle paperwork for sales transactions. Strong English communication and basic math are required; bilingual Portuguese a plus.

Qualifications

• Three to six months related experience and/or training; or equivalent combination of education and experience.
• Must possess exceptional sales skills and techniques.

Responsibilities

• Escort guests to their accommodations and establish appointment time
• Attend morning meetings
• Attend sales division meetings
• Give a sales presentation to prospective buyers in order to sell weeks
• Provide excellent customer service to all guests/owners
• Interact and serve as customer service agent to all prospective buyers
• Prepare and complete paperwork needed for all sales transactions

Skills

Sales skills

Communication skills

Customer service

Job description

Westgate Resorts is seeking a Guest Services Representative (In-House) to drive sales for profit while delivering outstanding guest experiences. This role reports to the Director of Sales and General Manager and participates in daily meetings.

You will escort guests to accommodations, present to prospective buyers, and handle paperwork for sales transactions. Strong English communication and basic math are required; bilingual Portuguese a plus.