Guest Services Representative

US-Air-Combat-Command; Hampton (VA); On-site; USD 12,000 - 18,000; Part time

Job summary

US-Air-Combat-Command operates Langley Inn on Langley AFB, VA, seeking a customer-focused front desk associate. The role is Regular Part Time with guaranteed 20 hours per week and potential up to 34 hours, emphasizing courteous guest services and efficient check-in/check-out processes.

Experience in clerical or cashier work and strong English reading/writing skills are required. Open to all applicants with eligibility proofs due by the closing date.

Qualifications

• Experience in general clerical or cashier work with multi-tasking and good customer service.
• Ability to read, speak, and write English.

Responsibilities

• Provide front desk and guest services support for lodging operations.

Skills

Customer service

Cash handling

Multitasking

English proficiency

Job description

About the position:

This position will be assigned to the Langley Inn on Langley AFB, VA.

This is a Regular Part Time position that is guaranteed 20 hours per week but can be scheduled for up to 34 hours per week.

The primary purpose of this position is to provide front desk, guest services support for lodging operations. Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/08/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems and to make change when receiving payment from customers. Ability to read, speak, and write English.