Guest Services & Public Areas Specialist

Concord Hospitality Enterprises; Moon (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

ST/LT disability options

401K options

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises is hiring a Houseperson to assist in our Housekeeping Department. You will help keep public areas clean, coordinate with housekeeping for heavy lifting, and report any issues to maintain high guest satisfaction.

As part of a team that values guest service, reliability and attentiveness, you will respond to guest questions and support a smooth operation across shifts, contributing to a welcoming, well-maintained property.

Responsibilities

• Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order.
• Coordinate and help housekeeping with heavy lifting and priority requests.
• Use your watchfulness to report missing or found articles and any sign of damage or needed repair.
• Be graciously attentive to guests, answering questions and getting additional help when it’s needed.

Job description

Concord Hospitality Enterprises is hiring a Houseperson to assist in our Housekeeping Department. You will help keep public areas clean, coordinate with housekeeping for heavy lifting, and report any issues to maintain high guest satisfaction.

As part of a team that values guest service, reliability and attentiveness, you will respond to guest questions and support a smooth operation across shifts, contributing to a welcoming, well-maintained property.