Guest Services Pro: Tickets, Memberships & Visitor Help

T E C Industrial Inc; West Palm Beach (FL); On-site; USD 20,000 - 21,000; Part time

Benefits offered by this job

Part-time, flexible scheduling

Growth opportunities

Fun, active, mission-driven workplace

Team environment

Amazing animals are part of the job

Job summary

Palm Beach Zoo is seeking a friendly Guest Services Agent to join our team. You’ll be the welcoming face for guests, helping families and members, and ensuring a memorable visit. You will process ticket and membership sales, answer questions about habitats, programs, and amenities, and help operate attractions such as the carousel and Lorikeet Loft.

This is part-time, flexible scheduling. We value reliability, teamwork, and a positive attitude; you must be 18+, have a high school diploma, and be

Qualifications

• Friendly, approachable and enjoys helping people.
• Strong communicator with interpersonal skills.
• Organized and able to stay calm in a fast-paced environment.
• Able to pass a background check and drug test.

Responsibilities

• Welcome guests and provide memorable service at the zoo.
• Process ticket and membership sales accurately.
• Answer questions about habitats, programs, and amenities.
• Resolve guest questions politely and professionally.
• Operate attractions such as the carousel and Lorikeet Loft.
• Assist with daily guest services operations.
• Work as part of a team and take initiative when needed.

Skills

Customer service

Communication skills

Team player

Outdoor work

Education

High school diploma

Job description

Palm Beach Zoo is seeking a friendly Guest Services Agent to join our team. You’ll be the welcoming face for guests, helping families and members, and ensuring a memorable visit. You will process ticket and membership sales, answer questions about habitats, programs, and amenities, and help operate attractions such as the carousel and Lorikeet Loft.

This is part-time, flexible scheduling. We value reliability, teamwork, and a positive attitude; you must be 18+, have a high school diploma, and be