Guest Services Pro – Golf & Venue Experience

Topgolf; Burlingame (CA); In loco; USD 25.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Play

Half-price food

Health

Dental

Vision

401(k) match

Mental health platform

Descrizione del lavoro

Topgolf is seeking an energetic Guest Services Associate in Burlingame, CA to welcome players, assist with check-in and reservations, and guide guests through venue offerings.

In this role you will promote safety, demonstrate gameplay, help with clubs and equipment, and upsell retail items while keeping the venue clean and organized. Strong communication and teamwork are essential, with open weekday availability and Saturdays afternoons/evenings preferred.

Competenze

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.
• Open availability during weekdays and afternoon/evening availability on Saturdays preferred.

Mansioni

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Conoscenze

Customer service

Teamwork

Reservations

Check-in

Open availability

Descrizione del lavoro

Topgolf is seeking an energetic Guest Services Associate in Burlingame, CA to welcome players, assist with check-in and reservations, and guide guests through venue offerings.

In this role you will promote safety, demonstrate gameplay, help with clubs and equipment, and upsell retail items while keeping the venue clean and organized. Strong communication and teamwork are essential, with open weekday availability and Saturdays afternoons/evenings preferred.