Guest Services Pro - Front Desk & Hospitality

ZEALANDIA HOLDING COMPANY in; North Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Travel club benefits

Teledoc

Employee Assistance Program

401(k) plan

Discounted stays at resort hotels

Job summary

LaTour Hotels and Resorts, at the Peppertree Ocean Club Resort in North Myrtle Beach, SC, seeks a Guest Services Representative (Administrative) to deliver outstanding guest experiences from arrival through departure.

The role emphasizes greeting guests, addressing needs promptly, and coordinating with hotel teams to ensure seamless service. It includes opportunities to grow within the ESOP company and access travel benefits after a qualifying period.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Ability to greet guests and resolve issues.

Responsibilities

• Greet guests warmly and facilitate check-in/check-out.
• Answer phone calls, voicemails, and emails professionally.
• Coordinate with housekeeping, kitchen, and maintenance staff for guest needs.
• Maintain a neat, clean, and organized front desk area.

Skills

Customer service

Communication

Guest relations

Multi-tasking

Education

High school diploma or GED

Job description

LaTour Hotels and Resorts, at the Peppertree Ocean Club Resort in North Myrtle Beach, SC, seeks a Guest Services Representative (Administrative) to deliver outstanding guest experiences from arrival through departure.

The role emphasizes greeting guests, addressing needs promptly, and coordinating with hotel teams to ensure seamless service. It includes opportunities to grow within the ESOP company and access travel benefits after a qualifying period.