Guest Services Porter - Car Dealership Hospitality

Fugateford; Enumclaw (WA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Fugateford in Enumclaw, WA is seeking a Service Porter to support our dealership's service department. You will help with vehicle movement, greet customers, assist with shuttle duties, and maintain a clean, organized service area to ensure smooth operations.

This role requires strong communication, reliability, and a collaborative spirit, delivering courteous guest service while following Ford standards and dealership procedures.

Qualifications

• Experience in guest services or hospitality preferred.
• Familiarity with dealership operations or retail environments advantageous.
• Experience as a delivery driver is a plus.
• Strong customer service and interpersonal communication skills.
• Basic retail math understanding for cash handling.

Responsibilities

• Greet customers warmly and assist with their needs upon arrival.
• Manage vehicle parking and safe driving for service appointments.
• Drive vehicles as needed for service and customer deliveries.
• Maintain cleanliness and organization of the service area and parking lot.
• Assist with cash handling duties, including cashiering and processing payments.
• Provide support to service technicians by delivering parts or vehicles.
• Communicate effectively with team members and customers for a seamless experience.
• Handle customer inquiries and provide information about dealership services.
• Follow Pick Up and Delivery process according to Ford standards.
• Flexibility for providing guest shuttles and teamwork with others.
• Refuel vehicles as needed and ensure compliance with traffic laws.
• Uphold high standards of hospitality and professionalism.

Skills

Customer service

Communication

Guest services

Cash handling

Driving

Job description

Fugateford in Enumclaw, WA is seeking a Service Porter to support our dealership's service department. You will help with vehicle movement, greet customers, assist with shuttle duties, and maintain a clean, organized service area to ensure smooth operations.

This role requires strong communication, reliability, and a collaborative spirit, delivering courteous guest service while following Ford standards and dealership procedures.