GUEST SERVICES-OCEAN PRIME TAMPA

Cameron Mitchell Restaurants; Tampa (FL); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Career growth opportunities

Dining discounts at 60+ restaurants

Health benefits for eligible employees

Inclusive, fun environment

Flexible scheduling

Paid time off

Closed 7 major holidays

Job summary

Ocean Prime, part of Cameron Mitchell Restaurants, seeks a Host to welcome guests and support dining room operations. You will create a positive first impression, assist seating, and help ensure guest satisfaction.

Starting pay ranges from $15.00 to $26.00 per hour, with benefits including dining discounts at 60+ restaurants, health coverage for eligible associates, flexible scheduling, and paid time off. Join a team that values hospitality, teamwork, and community.

Qualifications

• Genuine hospitality approach and guest-first attitude.
• Demonstrates leadership, kindness and a positive outlook.
• Team player who values family and community.
• Able to adapt and say “Yes is the Answer!” in customer service.

Responsibilities

• Greet guests and assist with seating to optimize service flow.
• Answer questions about the restaurant and menu selections.
• Collaborate with team and management to meet guest needs.
• Maintain cleanliness and adhere to safety standards.
• Support maintaining uniform standards and professional appearance.
• Assist with special requests and guest satisfaction initiatives.

Skills

Hospitality mindset

Leadership qualities

Kindness

Positivity

Team player

Community-oriented

Job description

OCEAN PRIME is seeking a HOSTto join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within


• Dining discounts at any of our 60+ restaurants


• Health benefits for eligible associates


• Inclusive, fun, and creative environment


• Flexible scheduling, paid time off, and closed 7 major holidays!


• Starting pay $15.00-$26.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• A genuine approach to hospitality


• Individuals who exemplify leadership, kindness, and positivity


• “Yes is the Answer!” Mentality


• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.


• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.


• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.


• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.


• Knows emergency procedures in the restaurants


• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.


• All newly hired associates will be subject to E-Verify Employment Eligibility Verification.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.