Guest Services Lead: Front-End & Guest Experience

Coborn; Fargo (ND); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

10% employee discount

DailyPay

Paid Time Off

Holiday pay

Military Leave

ESOP

Tuition reimbursement

Job summary

Coborn’s Guest Services Manager position in Fargo oversees the front-end team to ensure outstanding guest service. You will assist with checkout operations, bagging, parcel pickup, click & collect, and parking lot duties, while supporting the Sr. Guest Services Manager.

The role involves bookkeeping tasks and maintaining a welcoming, efficient front-end environment. Employment offers comprehensive benefits and growth opportunities as part of Coborn’s team.

Qualifications

• Must be at least 18 years old.
• Previous retail/customer service experience preferred.

Responsibilities

• Supervise and direct the front-end team to maintain high standards of guest service.
• Handle bookkeeping tasks and assist Sr. Guest Services Manager with Guest Services, self-checkouts, regular checkouts, bagging area, parcel pickup, cart room, click & collect, and parking lot areas.

Skills

Customer service

Supervision

Job description

Coborn’s Guest Services Manager position in Fargo oversees the front-end team to ensure outstanding guest service. You will assist with checkout operations, bagging, parcel pickup, click & collect, and parking lot duties, while supporting the Sr. Guest Services Manager.

The role involves bookkeeping tasks and maintaining a welcoming, efficient front-end environment. Employment offers comprehensive benefits and growth opportunities as part of Coborn’s team.