Guest Services Lead – Flexible Schedule & Fuel Ops

Pilot Travel Centers LLC.; Kermit (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel discount

Medical plan

Dental plan

Vision plan

401(k)

Flexible spending accounts

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company in Texas is seeking a Shift Leader to supervise store staff and operations, ensure outstanding customer service, and support managers in daily tasks across our busy fueling locations.

Ideal candidates bring retail experience, strong math and POS skills, ability to work nights, days, weekends and holidays, and a teamwork mindset. Competitive pay and benefits accompany the role.

Qualifications

• Experience in retail operations or similar settings.
• Excellent customer service skills and a customer-focused mindset.
• Proficiency with calculator, computer, and point-of-sale equipment.
• Ability to work with diverse teams including hourly staff, vendors, and executives.
• Willingness to work nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise store staff and daily operations.
• Deliver strong customer service and respond to guest needs.
• Assist managers with tasks to keep store clean and running smoothly.
• Uphold PFJ’s quality and service commitments.

Skills

Retail operations

Customer service

Teamwork

Flexible schedule

Calculator proficiency

Background check

Tools

Calculator

Computer

Job description

Pilot Company in Texas is seeking a Shift Leader to supervise store staff and operations, ensure outstanding customer service, and support managers in daily tasks across our busy fueling locations.

Ideal candidates bring retail experience, strong math and POS skills, ability to work nights, days, weekends and holidays, and a teamwork mindset. Competitive pay and benefits accompany the role.