Guest Services & Housekeeping Attendant

Highgate; San Juan (PR); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Highgate Hotels in San Juan, PR is seeking a House Attendant to maintain cleanliness and order across designated areas. The role includes delivering items to guestrooms and supporting housekeeping operations to ensure a polished guest experience.

Successful candidates will perform floor care and cleaning tasks, assist guests with requests, and follow safety procedures. This full-time position offers benefits and opportunities within a trusted hospitality partner.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Stand for long shifts

Education

High School diploma or equivalent

Job description

Highgate Hotels in San Juan, PR is seeking a House Attendant to maintain cleanliness and order across designated areas. The role includes delivering items to guestrooms and supporting housekeeping operations to ensure a polished guest experience.

Successful candidates will perform floor care and cleaning tasks, assist guests with requests, and follow safety procedures. This full-time position offers benefits and opportunities within a trusted hospitality partner.