Guest Services & Housekeeping Associate

Concord Hospitality Enterprises; Grand Rapids (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Life insurance

Disability options

401(k) with match

Tuition assistance

Hotel discounts

Training & advancement

Job summary

Concord Hospitality Enterprises in Grand Rapids, MI is seeking a dedicated Housekeeping Associate to keep public areas clean and safe for guests. You will work closely with the housekeeping team to handle heavy items and priority requests.

This full-time role offers competitive wages and benefits while supporting career development in a hospitality-focused environment. If you value guest service, safety, and teamwork, join Concord to help maintain our high standards.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting.
• Flexibility to work varied shifts including weekends and holidays.
• Commitment to safety, sanitation, and guest service standards.

Responsibilities

• Make rounds through the halls each shift to ensure public areas are clean and tidy.
• Coordinate with housekeeping staff to assist with heavy lifting and priority requests.
• Report missing or found articles and any signs of damage or needed repair.
• Provide attentive guest service and seek additional help when needed.

Skills

Attention to detail

Organizational skills

Teamwork

Independence

Lifting/physical ability

Flexibility

Safety standards

Job description

Concord Hospitality Enterprises in Grand Rapids, MI is seeking a dedicated Housekeeping Associate to keep public areas clean and safe for guests. You will work closely with the housekeeping team to handle heavy items and priority requests.

This full-time role offers competitive wages and benefits while supporting career development in a hospitality-focused environment. If you value guest service, safety, and teamwork, join Concord to help maintain our high standards.