GUEST SERVICES/HOST-OCEAN PRIME NAPLES

Cameron Mitchell Restaurants; Naples (FL); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Career growth

Dining discounts

Health benefits

Flexible scheduling

Paid time off

Holiday closed days

Starting pay range

Job summary

Ocean Prime, part of Cameron Mitchell Restaurants, is seeking a Host to join our team in Naples, Florida. You will create a warm welcome for guests and coordinate seating to ensure exceptional service.

As a Guest Services Host, you will greet guests, answer questions, and support management with daily operations. The role emphasizes hospitality, teamwork, and a positive, can-do attitude, with starting pay from $15.00 to $23.00 per hour.

Qualifications

• Genuine approach to hospitality.
• Leadership, kindness and positivity.
• Values teamwork, family and community.
• Willingness to say 'Yes' to guests.

Responsibilities

• Answers guests' questions about the restaurant.
• Handles requests and complaints with guest satisfaction as the priority.
• Maintains uniform and personal hygiene.
• Follows safety, health and sanitation guidelines.
• Reports on-time for shifts and supports team as needed.

Skills

Genuine hospitality

Leadership

Kindness

Positivity

Yes is the Answer

Teamwork

Family

Community

Job description

OCEAN PRIME is seeking a HOSTto join our team!

Who are We?

We are Great People Delivering Genuine Hospitality.

What is Your Role?

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary:

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $15.00-$23.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
• All newly hired associates will be subject to E-Verify Employment Eligibility Verification.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.