Guest Services Host & Cashier — Flexible Scheduling

White Lodging; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance and Disability Coverage

Paid Parental Leave

DailyPay option

Employee Assistance Program (EAP)

401(k) with company match

Vacation/PTO with rollover

Discounts on hotel rooms, dining, and/

Travel/dining discounts across hotels

Job summary

White Lodging in Austin, TX is seeking a Guest Service Associate to greet guests warmly, manage reservations, seat guests, and maintain the entryway. You will be knowledgeable about menu items and assist with payments, contributing to a smooth dining experience.

You will work in a fast-paced, high-volume environment, uphold a professional appearance, support teamwork, and enjoy benefits such as Day 1 health coverage, life and disability insurance, parental leave, a 401(k) match, PTO, and

Qualifications

• Outgoing personality and exceptional communication skills.
• Passion for customer service and a positive, can-do attitude.
• Ability to work under pressure in a high-volume environment.
• Physical ability to stand for extended periods and lift up to 25 pounds.
• Availability to work weekends, nights, and holidays as needed.

Responsibilities

• Greet guests warmly and professionally, ensuring satisfaction with the dining experience.
• Effectively assign servers to sections, manage reservations, and seat guests.
• Maintain the restaurant entryway and complete side work and cleaning tasks.
• Promote teamwork and contribute to a friendly and safe work environment.
• Be an ambassador by maintaining a neat, professional appearance.
• Know menu items, contents, preparation methods, and garnishes to answer questions.
• Process all payment methods.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Positive attitude

Ability to work under pressure

Stand for long periods

Lift up to 25 pounds

Weekend/evening/holiday availability

Job description

White Lodging in Austin, TX is seeking a Guest Service Associate to greet guests warmly, manage reservations, seat guests, and maintain the entryway. You will be knowledgeable about menu items and assist with payments, contributing to a smooth dining experience.

You will work in a fast-paced, high-volume environment, uphold a professional appearance, support teamwork, and enjoy benefits such as Day 1 health coverage, life and disability insurance, parental leave, a 401(k) match, PTO, and