Guest Services Host & Cashier

Boyd Gaming; Missouri; On-site; USD 26,000 - 38,000; Full time

Job summary

Boyd Gaming is seeking a Host/Cashier to provide superior guest service, greet guests, arrange seating, and handle sales transactions. The role supports front-of-house operations and requires friendly interactions and accurate cash handling.

Responsibilities include informing guests about services, managing wait times, and coordinating with casino hosts to ensure an optimal guest experience. Six months of on-the-job training or related cashier/host experience is typical.

Qualifications

• Basic mathematical skills required.
• Excellent customer service skills.
• Six months on-the-job training or related cashier/host experience.

Responsibilities

• Greet guests in a friendly manner and arrange seating.
• Provide information on Boyd Gaming services and facilities.
• Quote accurate waiting times and manage waiting lists or reservations.
• Coordinate between service staff and casino hosts to arrange guest camps or comps.
• Operate cash register and handle transactions; read totals and make correct change.
• Restock supplies and assist with room setup (tables, menus, napkins).
• Answer inquiries in person or by phone and ensure guest satisfaction.
• Maintain security and accuracy of assigned cash bank and coverage.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Boyd Gaming is seeking a Host/Cashier to provide superior guest service, greet guests, arrange seating, and handle sales transactions. The role supports front-of-house operations and requires friendly interactions and accurate cash handling.

Responsibilities include informing guests about services, managing wait times, and coordinating with casino hosts to ensure an optimal guest experience. Six months of on-the-job training or related cashier/host experience is typical.