Guest Services Greeter & Cashier (Hotel)

Davidson Hospitality Group; Cincinnati (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hyatt Regency Cincinnati, located in downtown Cincinnati, Ohio, is seeking a friendly Greeter/Cashier to warmly welcome guests and assist with inquiries. You will manage cashiering duties, ensure accurate transactions, and maintain a tidy lobby area to create a great first impression.

The role emphasizes exceptional guest service, teamwork, and knowledge of local attractions, with flexible scheduling including weekends and holidays. Join a brand that values excellence in hospitality.

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Skills

Customer service

Communication

English fluency

Energetic

Multitasking

Attention to detail

Cash handling

POS systems

Education

High School diploma or equivalent

Job description

Hyatt Regency Cincinnati, located in downtown Cincinnati, Ohio, is seeking a friendly Greeter/Cashier to warmly welcome guests and assist with inquiries. You will manage cashiering duties, ensure accurate transactions, and maintain a tidy lobby area to create a great first impression.

The role emphasizes exceptional guest service, teamwork, and knowledge of local attractions, with flexible scheduling including weekends and holidays. Join a brand that values excellence in hospitality.