Guest Services & Front Desk Coordinator

Benjamin Salon New York; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Benjamin Salon New York is seeking an energetic Front Desk Receptionist to greet visitors and manage front desk operations with exceptional customer service. You will support administrative tasks, coordinate appointments, and maintain accurate records using Microsoft Office and related tools.

This paid, full-time role emphasizes organization, attention to detail, and a positive, welcoming atmosphere for clients and teammates.

Qualifications

• Proven office experience with strong organizational skills.
• Excellent computer literacy including Word/Excel and data entry.
• Experience with multi-line phone systems and professional phone communication.
• Bilingual abilities desirable to assist diverse client needs.
• Strong clerical skills: proofreading, typing accuracy, document formatting.
• Demonstrated customer service skills in a fast-paced environment.
• Prior front desk or administrative experience preferred; personal assistant experience a plus.

Responsibilities

• Greet visitors, clients, and vendors professionally to create a positive first impression.
• Manage multi-line phone systems and direct inquiries to appropriate departments.
• Maintain accurate data entry records using spreadsheets and productivity software like Microsoft Office.
• Handle clerical tasks including filing, proofreading, and document preparation.
• Support office management by organizing schedules, coordinating appointments, and maintaining supplies.
• Update databases and operate office equipment to ensure productivity.
• Provide customer support through effective communication and prompt issue resolution.

Skills

Microsoft Office

Data entry

Phone system

Bilingual

Proofreading

Typing accuracy

Front desk

Customer service

Tools

QuickBooks

Microsoft Word

Excel

Job description

Benjamin Salon New York is seeking an energetic Front Desk Receptionist to greet visitors and manage front desk operations with exceptional customer service. You will support administrative tasks, coordinate appointments, and maintain accurate records using Microsoft Office and related tools.

This paid, full-time role emphasizes organization, attention to detail, and a positive, welcoming atmosphere for clients and teammates.