Guest Services & Front Desk Associate

KCN Campgrounds; Wisconsin Dells (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

KCN Campgrounds is seeking a Guest Services Representative in Wisconsin Dells. This role is responsible for guest registration, front desk activities, and delivering outstanding service to guests. Responsibilities include handling registrations, promoting local attractions, and maintaining a clean and professional appearance.

The ideal candidate will possess excellent customer service skills, fluency in English, and the ability to work various shifts, including nights and holidays. A commitment to maintaining confidentiality and careful money handling is essential.

Qualifications

• Fluency in English is required.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods.

Responsibilities

• Provide superior guest service over the telephone and in person.
• Handle guest registrations, reservations, and store sales.
• Promote local attractions and the KOA system.

Skills

Excellent customer services skills

Knowledge of computer and cash register operation

Ability to work nights, weekends, and holidays

Ability to maintain confidentiality

Job description

KCN Campgrounds is seeking a Guest Services Representative in Wisconsin Dells. This role is responsible for guest registration, front desk activities, and delivering outstanding service to guests. Responsibilities include handling registrations, promoting local attractions, and maintaining a clean and professional appearance.

The ideal candidate will possess excellent customer service skills, fluency in English, and the ability to work various shifts, including nights and holidays. A commitment to maintaining confidentiality and careful money handling is essential.