Guest Services/Female Locker Rooms Attendant

Crescent Hotels & Resorts; Williamsburg (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits package

401K matching

Flexible scheduling

Discounts on Crescent properties

Job summary

Crescent Hotels & Resorts in Williamsburg, VA is seeking a Guest Services/Female Locker Rooms Attendant for our Spa facilities. You will help create a luxurious, welcoming and relaxing experience for guests in the Spa, Retail area and Female Locker Rooms.

The ideal candidate has customer service experience and excellent communication and interpersonal skills. Spa or retail exposure is a plus. The role offers benefits and growth opportunities within Crescent's North America properties.

Qualifications

• Experience working in a customer service environment.
• Experience of working in a Spa and retail environment a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide a high level of customer service
• Maintain a professional appearance and demeanor by start of shift in proper uniform.
• Ensure amenities in all areas and locker rooms are properly stocked, clean, and neatly organized.
• Ensure all merchandise in the retail store is clean, neat and organized; restock any goods in the shop that have been depleted.
• Ensure a safe work environment.
• Perform additional duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Retail experience

Spa experience

Job description

Description

From the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guests homes, food and beverage outlets, championship golf courses, and spa and fitness center. The Spa of Colonial Williamsburg has an immediate opening for an energetic individual to fill the position of Guest Services/Female Locker Rooms Attendant. In this position you will be responsible for creating a positive experience for every member/guest by ensuring the Spa, Retail area and Female Locker Rooms are luxurious, comfortable, welcoming and relaxing environment for our guests.

Here is what you will be doing:

• Provide a high level of customer service
• Maintain a professional appearance and demeanor by start of shift in proper uniform.
• Ensure amenities in all areas and locker rooms are properly stocked, clean, and neatly organized.
• Ensure all merchandise in the retail store is clean, neat and organized; restock any goods in the shop that have been depleted.
• Ensure a safe work environment.
• Perform additional duties as assigned.

Qualifications we are seeking:

• Experience working in a customer service environment.
• Experience of working in a Spa and retail environment a plus.
• Excellent communication and interpersonal skills.

Here is what we offer to all of our associates:

• Exceptional benefit plan for eligible associates & their family members
• 401K matching program for eligible associates
• Flexible scheduling to help you with work/life balance
• Opportunity to grow with us, a top rated company on Glassdoor
• Discounts to any of our Crescent managed properties in North America for you & your family members

Our Differences Are What Makes Us Great!

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

All candidates hired will be required to provide proof of vaccination to the Company. The Company will provide reasonable accommodation to any individual who is not able to comply with this vaccination requirement due to a disability or other protected ground.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.