Guest Services (Fast Casual)

bolay-restaurant-wellington; Florida; On-site; USD 17,000 - 21,000; Full time

Job summary

Bolay in Pembroke Pines, FL seeks a Guest Services team member for a fast casual environment. You will greet guests, take orders, and ensure accurate delivery while promoting specials.

A valid Food Worker Card and at least one year of serving experience are preferred, with emphasis on friendly, professional conduct and the ability to stand for extended periods. This role requires clear English communication and a customer-focused approach to ensure guest satisfaction and compliance with

Qualifications

• Must be 16 years of age or older.
• Valid Food Worker Card required.
• Prefer a minimum of one year of previous serving experience.
• Ability to effectively communicate in English (verbal and written).
• Courteous, friendly and professional demeanor.
• Ability to stand, walk, and carry food trays for prolonged periods.

Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness.
• Greets guests in a friendly and courteous manner and explains specials/promotions.
• Take orders and input into POS to inform kitchen of particulars.
• Retrieve order from kitchen, confirm accuracy and deliver to guests.
• Monitor guest satisfaction throughout the meal service.
• Comply with state/federal regulations and liquor policies for serving alcohol to minors or intoxicated guests.

Skills

Customer service

English communication

Friendly demeanor

Stamina

POS familiarity

Job description

Job 167083 - Guest Services (Fast Casual)
Pembroke Pines, FL

• Checks station before, during and after shift for proper set-up and cleanliness
• Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
• Retrieves order from kitchen, confirms its accuracy and delivers it to guests
• Ascertain guest satisfaction throughout the meal service
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Requirements

• Must be 16 years of age or older
• Valid Food Worker Card required
• Prefer a minimum of one year of previous serving experience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand, walk, and carry food trays for prolonged periods of time