Guest Services Event Staff - Iowa Speedway

NASCAR; Newton (IA); On-site; USD 20,664 - 27,552; Part time

Job summary

NASCAR is hiring for Guest Services Event Staff in Newton, Iowa. This part-time seasonal role involves assisting guests at the Iowa Speedway, ensuring a positive experience.

Responsibilities include transporting and assisting guests, scanning tickets, and providing information. The ideal candidate will have a high school diploma, strong communication skills, and the ability to work in a fast-paced environment.

Apply now for a chance to join the NASCAR team!

Qualifications

• Minimum age 18 years old.
• Previous Guest Services experience preferred.
• Reliable transportation to and from the track location.

Responsibilities

• Transporting and assisting guests, including ADA guests.
• Scanning tickets.
• Assisting guests at admission gates and inside the grandstands.
• Checking for proper credentials.
• Being an onboard tram ambassador.

Skills

Strong communication skills

Customer service skills

Ability to work in a fast‑paced environment

Ability to work outdoors

Education

High school diploma or GED

Job description

Summary

Iowa Speedway is hiring for Guest Services Event Staff. The Guest Services team is responsible for interacting with guests that visit the track and assisting them as needed in order to ensure positive experiences. This is a part‑time seasonal position.

Essential Duties and Responsibilities

• Transporting and assisting guests, including ADA guests.
• Scanning tickets.
• Assisting guests at admissions gates and inside the grandstands.
• Checking for proper credentials.
• Assisting guests at information booths.
• Being an onboard tram ambassador, or serving as an attendant at tram stops.
• Greeting and assisting campers.
• Roaming/monitoring assigned campgrounds.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Previous Guest Services experience preferred.

Other Skills, Abilities, and/or Qualifications

• Minimum age 18 years old.
• Strong communication and customer service skills.
• Ability to work in a fast‑paced and high‑stress environment.
• Ability to work outdoors in changing weather conditions for extended periods.
• Must be able to work nights, weekends, and holidays as assigned.
• Positive attitude, friendly and outgoing.
• Must follow dress code and have a clean, presentable appearance at all times.
• Ability to work with others and take direction.
• Must learn quickly and be trainable.
• Reliable transportation to and from the track location.

Equal Opportunity Employment

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.