Guest Services Event Staff - Iowa Speedway

National Association for Stock Car Auto Racing (NASCAR); Iowa (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive salaries

Wellness benefits

Growth opportunities

Job summary

Iowa Speedway, part of the NASCAR family, is seeking a Guest Services Event Staff member for the race weekends. The role involves assisting guests, scanning tickets, guiding attendees at gates and in grandstands, and monitoring campgrounds in a fast-paced outdoor setting.

The position is part-time seasonal, with shifts that may include nights, weekends, and holidays. Applicants should be 18+, with a strong customer service mindset and reliable transportation.

Qualifications

• High school diploma or GED; or 1–3 months related experience or training.
• Strong communication and customer service skills are required.
• Ability to work outdoors in changing weather and in a fast-paced setting.

Responsibilities

• Transporting and assisting guests, including ADA guests.
• Scanning tickets.
• Assisting guests at admissions gates and inside the grandstands.
• Checking credentials.
• Assisting guests at information booths.
• Serving as tram ambassador or attendant at tram stops.
• Greeting campers and assisting them.
• Roaming/monitoring assigned campgrounds.

Skills

Strong communication

Customer service

Fast-paced environment

Outdoor work

Weekend/night availability

Team player

Trainable

Reliable transportation

Education

High school diploma or GED

Job description

Guest Services Event Staff

IOWA SPEEDWAY located near Des Moines, Iowa Speedway joined the NASCAR family of tracks in 2013. Known as the "Fastest Short Track on the Planet", Iowa Speedway plays host to two major race weekends a year, welcoming the ARCA Menards Series and the NTT INDYCAR Series. The track was designed by NASCAR Hall of Famer Rusty Wallace.

Position: part-time seasonal.

Essential Duties and Responsibilities

• Transporting and assisting guests, including ADA guests.
• Scanning tickets.
• Assisting guests at admissions gates and inside the grandstands.
• Checking for proper credentials.
• Assisting guests at information booths.
• Being an onboard tram ambassador, or serving as an attendant at tram stops.
• Greeting and assisting campers.
• Roaming/monitoring assigned campgrounds.

Education and Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Previous Guest Services experience preferred.

Other Skills, Abilities, and Qualifications

• Minimum age 18 years old.
• Strong communication and customer service skills.
• Ability to work in a fast-paced and high-stress environment.
• Ability to work outdoors in changing weather conditions for extended periods.
• Must be able to work nights, weekends, and holidays as assigned.
• Positive attitude, friendly and outgoing.
• Must follow dress code and have a clean, presentable appearance at all times.
• Ability to work with others and take direction.
• Must learn quickly and be trainable.
• Reliable transportation to and from the track location.

Benefits

• Highly competitive salaries.
• A solid benefits package focused on wellness.
• Opportunities for you to grow and develop both personally and professionally.

Diversity and Inclusion

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered.

NASCAR is an Equal Opportunity Employer (EEO).

We seek to attract and retain the best qualified people available.

All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.

We help create the moments, experiences, and innovations that shape the future of sports and entertainment.

The National Association for Stock Car Auto Racing (NASCAR) is the sanctioning body for the No. 1 form of motorsports in the United States and owner of 15 of the nation's major motorsports entertainment facilities. NASCAR sanctions races in three national series (NASCAR Cup Series™, NASCAR O'Reilly Auto Parts Series™, and NASCAR CRAFTSMAN Truck Series™), four international series (NASCAR Brasil Series, NASCAR Canada Series, NASCAR Euro Series, NASCAR Mexico Series), four regional series (ARCA Menards Series, ARCA Menards Series East & West and the NASCAR Whelen Modified Tour) and a local grassroots series (NASCAR Local Racing Series powered by O'Reilly Auto Parts). The International Motor Sports Association (IMSA) governs the IMSA WeatherTech SportsCar Championship, the premier U.S. sports car series. NASCAR also owns Motor Racing Network, Racing Electronics, and ONE DAYTONA. Based in Daytona Beach, Florida, with offices in five cities across North America, NASCAR sanctions more than 1,200 races annually in 11 countries and more than 30 U.S. states.

For more information visit www.NASCAR.com and www.IMSA.com, and follow NASCAR on Instagram, YouTube, TikTok, X and Facebook.