Guest Services Event Staff - Chicagoland Speedway

National Association for Stock Car Auto Racing (NASCAR); Joliet (IL); On-site; USD 20,664 - 22,041; Part time

Job summary

The National Association for Stock Car Auto Racing (NASCAR) is seeking a Guest Services Representative for the Chicagoland Speedway in Joliet, Illinois. This role involves greeting guests and ensuring a high-quality experience during events. Responsibilities include transporting ADA guests and operating trams.

Candidates must be at least 18 years old with excellent communication skills, and be available on race weekends. Compensation ranges from $15.00 to $16.00 per hour, with no additional benefits provided.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation to and from the track location.
• Golf cart drivers must possess a valid driver’s license.

Responsibilities

• Transport ADA guests using golf carts.
• Operate trams to and from campgrounds.
• Work in information booths as ushers.
• Maintain professionalism when interacting with guests.
• Each interaction can enhance the guest experience.

Skills

Excellent verbal communication skills

Professionalism

Courteousness

Reliability

Job description

Guest Services Representative

Chicagoland Speedway is a 1.5-mile oval located in Joliet, Ill., approximately 30 miles south of downtown Chicago on Old Historic Route 66. On July 3-5, 2026, NASCAR will make its much-anticipated return to Chicagoland Speedway for three days of racing action.

NASCAR is looking for Guest Services Representatives who are enthusiastic and friendly individuals who can greet guests upon entry to Chicagoland Speedway. A Guest Services Representative is responsible for handling front-facing duties including interacting with Chicagoland Speedway guests as they enter and exit the grandstands. Guest Services Representatives will have the opportunity to assist in making the Best Guest Experience in Motorsports.

Responsibilities

• Transporting ADA guests to and from the parking lots via golf carts
• Tram operations to and from the campgrounds
• Ushers and work as representatives in our info booths
• Maintain a high level of professionalism and present the organization in the best light possible
• Each interaction can ultimately make a difference in our guest’s experience

Qualifications

• Must be 18 years of age or older
• Ability to remain professional and courteous with guests at all times
• Must be available to work race weekends
• Excellent verbal communication skills
• Reliable transportation to and from the track location
• Golf cart drivers must possess a valid driver’s license and pass a motor vehicle license inspection report

Compensation

$15.00 - $16.00 per hour

Benefits

No benefits. For an overview of NASCAR Benefits, please navigate to: https://careers.nascar.com/benefitsandwellness/

EEO Statement

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.